CTM Portal
Book Portal DemoThe Central Hub for Your Entire Business Travel Program
CTM Portal, CTM’s business travel platform, brings together every tool your program needs into one secure, configurable hub. From pre-trip planning, booking, and approvals to in-trip risk tracking, itinerary management and post-trip reporting, CTM Portal has everything travel managers, arrangers, and travelers rely on, accessible through a single sign-on.
Take a Tour of CTM PortalMake business travel simple with CTM Portal
Empower Your Travel Program with CTM Portal
Customized For You
CTM Portal's flexible framework integrates your organization's travel tools into a single, configurable platform. Choose which tools, data, and workflows each user group can access, from travel managers to individual travelers, without compromise.
Take a tour
Easy & Secure Access
Single sign-on access to the platform means one set of credentials, with no extra passwords, and fast access to every tool in your program. Role-based permissions ensure travelers, arrangers, and managers see a Portal tailored to their needs with ease.
Learn how
Drive Compliance
CTM Portal is designed to make travel policy the path of least resistance. Approval workflow visibility, unused ticket credit management, and in-app custom messaging give travel managers the control they need and travelers the clarity they want to book confidently and correctly the first time.
Learn howCreate a "home" for your travel program
All Your Travel Tools, All In One Place
Online Booking Tool
Access your organization's preferred online booking tool and expense tools directly through CTM Portal.
Learn more
Risk Management
Duty of care is paramount. Know the risks for every traveler in every destination, with real-time alerts.
Learn more
Fare Forecaster
Find the cheapest day to fly by planning ahead with Fare Forecaster and see average savings of over 15%.
Learn how
Itinerary Management
Travelers and arrangers get a clean, at-a-glance view of upcoming trips and details in one snapshot.
Learn how
Scout
Chat with Scout to complete quick tasks, answer questions or connect to a live travel advisor for expert support.
Learn how
Data Hub
Quickly access post-trip reporting and spend analytics for travel managers who want full program visibility.
Learn how
Travel Approvals
Build travel approval flows that reflect how your organization operates. Unlimited approval configurations, from one step sign-offs to complex multi-tier flows, support seamless compliance.
Learn how
Traveler Profiles
Maintain global traveler preferences, loyalty program memberships and compliance requirements all in one place. Accurate profiles mean faster bookings, fewer errors and happier travelers.
Learn moreTake a tour of the CTM Portal
Find Savings with Fare Forecaster
Make smarter airfare decisions without ever opening a separate tool. Fare Forecaster is built directly into CTM Portal, giving travel managers and bookers a 21-day view of up-to-date flight prices across any route, all in a single search, with a button to book directly in Lightning.
- Compare 21 days of fares at once – color-coded by price so the cheapest travel window is immediately clear.
- Search up to 11.5 months in advance – ideal for budget planning and early program forecasting.
- Save up to 62% on airfares – shifting a trip by just 24-48 hours can reduct flight costs by 15-62% depending on the route.
- Personalized results – recommendations are filtered by traveler history, preferred carriers, and policy compliance, so no out-of-policy options waste time.
- Book directly in Lightning – found a fare you want to book now? Fare Forecasted is integrated with Lightning to instantly book your ideal fare.
A Portal Tailored to Your Travel Needs
Travel Managers
Access your day-to-day travel toolkit, from checking pre-trip approvals and sourcing savings with Fare Forecaster to managing new or existing trips in your online booking tool. Add traveler profile preferences and customized message boards to set your travelers up for success.
Learn more
Travel Arrangers
Simplify and centralize your organization’s duty of care with real-time risk alerts for travelers alongside live interactive maps. Drive compliance with pre-trip approval process flows, and review sustainability dashboards and travel program reporting in just a few clicks.
Learn more
Business Travelers
Find tools and services to make your business travel productive, safe and enjoyable with centralized access to book and modify travel via your online booking tool. Chat with CTM Scout or a Travel Advisor about visa restrictions, view upcoming trips, find invoices, and update profile info in one place.
Learn moreWhat is CTM Portal?
CTM Portal is the proprietary travel management platform from Corporate Travel Management. It brings together booking access, approvals, traveler profiles, policy guidance and support into one connected experience, making corporate travel programs easier to manage and use.
How does CTM Portal support both travelers and travel managers?
CTM Portal is designed to support travelers and travel managers within a single platform without the need for separate systems.
The portal provides:
For Travelers
- Quick access to frequently used tools such as online booking tools, expense systems, fare forecasting and instant support
- A consistent experience across regions and devices.
For Travel Managers
- Visibility into bookings, approvals and traveler activity
- Centralized policy control and unused ticket tracking
- Consistent data and oversight across regions and markets.
How does CTM Portal support travel policy workflows?
CTM Portal helps enforce travel policy through integrated approval and planning workflows. Within the platform, travel managers and approvers can:
- Review travel requests and approval queues in one place
- See why a trip requires review and what alternative options are available
- Use planning tools, such as Fare Forecaster to help travelers stay within budget and improve approval outcomes.
Can CTM Portal support global travel programs?
Yes, CTM Portal is designed to support global travel programs with local flexibility. Inter-regional travel managers and administrators can securely toggle between regions to access traveler data, enabling consistent oversight while respecting local requirements.
How does CTM Portal connect technology with human support?
CTM Portal combines technology with expert human support to manage both routine and complex travel needs. The platform automates everyday tasks, while experienced CTM travel advisors step in when trips become complex or plans change ensuring travelers receive support without losing visibility, continuity or data integrity.
You might be interested in...
Why Switch to Lightning?
Not all online booking tools are created equal. Find out why Lightning outpaces other OBTs for speed, content and experience.
Learn more
Reduce Your Carbon Footprint
Find out how your booking behaviors and travel preferences can impact the total carbon footprint of your travel program.
Learn more
How Agile Tech Keeps You Moving
Find out how agile development processes deliver speed, value and productivity to organizations and travelers.
Learn more