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For Travel Arrangers

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A travel arranger is responsible for booking and managing business travel on behalf of colleagues or an entire organization, handling flights, hotels, approvals and itineraries while ensuring every booking meets company policy and budget requirements.

At Corporate Travel Management (CTM), we provide travel arrangers with the tools, technology and round-the-clock support to make corporate travel booking fast, efficient and reliable.

Whether you book travel for yourself or on behalf of others, our solutions are designed to find the right deals on the right products at the right time, always meeting your budget and policy requirements.

See our travel booking tools in action

The technology and support to take you places

At CTM, we put the latest travel technology in the hands of travel arrangers to enable fast, efficient and reliable travel bookings.

But we also understand that business travel can be complicated and is often unpredictable, requiring round-the-clock access to expert travel assistance to guide you through complex itineraries and emergency booking support.

That’s why CTM has developed the perfect blend of technology and service to support the busy lives of corporate travel arrangers.

Travel arranger speaking to a customer

Increased efficiency and compliance for travel arrangers

  • The CTM Portal provides single sign-on access to all your travel tools in one place. From pre-trip approval to fare forecasting technology and your online booking tool, CTM’s integrated travel technology helps you manage every aspect of the research, approval and booking process with ease via desktop or mobile device.
  • Your choice of online booking tools enables you to book flights, hotels and car hire in a single transaction, saving time and effort.
  • Traveler profile information is stored to enable quick and consistent access to traveler preferences and loyalty programs.
  • Integrated corporate policy configuration maximizes compliance and budget control.

Competitive rates without compromie

  • Pay less without compromising on quality. Access and compare your preferred supplier deals alongside CTM’s corporate negotiated rates and last-minute inventory in a single search via your online booking tool or mobile app.
  • Utilize CTM’s fare forecasting technology to identify the best time to travel. Compare the best rates on flights and hotels across 21 days of travel in a single search.
  • CTM’s Fares Desk team can access a global database of airfares to identify further savings potential.

Desktop screen of a travel arranger

 

Travel arranger speaking on phone

Support when you need it

  • CTM’s local travel consulting teams are on hand to assist with travel advice, complex itineraries or emergency travel assistance
  • In-house after-hours support team provides 24/7 travel booking support
  • Manage pre-trip approval requests within the booking workflow
  • CTM traveler tracking tools enable you to track and communicate with travelers in an emergency.

Talk to our team about your needs today

Tools for travel arrangers

We understand that corporate travel never sleeps. That’s why we have designed the most intuitive, integrated and easy to use travel tools to maximize efficiency and control for corporate travel arrangers.

CTM Portal

CTM Portal

Your one-stop-shop for every element of your travel program, the CTM Portal helps you manage your travel bookings with ease.

Find out more
Travel arranger using the Lightning online booking tool

Lightning online booking tool

The next-generation of business travel booking technology. Fast, intuitive and easy to use.

Experience Lightning
Forecasting technology

Forecasting tools

View the best time to travel across 21 days in a single search, saving time and money.

Find out more

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Case Studies

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How does CTM support travel arrangers?

CTM provides travel arrangers with intuitive booking tools, fare forecasting technology, single sign-on portal access and 24/7 expert support to make the entire process fast, efficient and reliable.

How does CTM help travel arrangers book and manage travel more efficiently?

CTM helps travel arrangers save time by simplifying booking and reducing the manual effort involved in managing travel. Through CTM’s Lightning online booking tool, arrangers can quickly search and book travel, with traveler profiles, preferences and policy settings built into the workflow. This helps speed up bookings while supporting more accurate, in-policy decisions. Combined with clear visibility of itineraries, approvals and changes, CTM makes it easier to manage multiple travelers and keep plans on track, reducing the need for back-and-forth and manual coordination.

Which corporate travel tools provide travel arrangers with the best booking experience?

CTM improves the booking experience for travel arrangers by bringing everything they need into one connected workflow. Through tools like Lightning, CTM Portal and CTM Mobile, arrangers can search, book, and manage travel with clear visibility of policy, approvals, and traveler details throughout the process. This reduces complexity, speeds up decision-making and helps ensure bookings are accurate and in policy from the start. The result is a more streamlined, consistent booking experience that reduces admin and makes managing travel simpler at scale.

How does CTM help travel arrangers manage out-of-hours and emergency travel bookings?

CTM’s in-house after-hours support team provides 24/7 travel booking support so travel arrangers and travelers always have access to expert assistance when they need it most. Local travel consulting teams are also on hand during business hours to assist with complex itineraries, visa requirements and emergency travel situations.

What should travel arrangers expect from a corporate travel booking platform?

Travel arrangers should expect a booking platform that brings all tools and information together in one place, making it easier to plan, book and manage travel efficiently. CTM Portal acts as the central access point for the travel program, giving arrangers single sign-on access to key tools such as Lightning for bookings and access to pre-trip planning (Fare Forecaster) and approvals, in-trip flight tracking and risk alerts, to post-trip reporting,of traveler profiles, policy guidance, approvals and reporting in one connected environment. By bringing everything together through one platform, CTM reduces complexity, improves accuracy, and helps arrangers manage travel more efficiently at scale.