Travel Risk Management
Review Your Travel RiskCorporate Travel Management’s (CTM’s) travel risk management solutions are designed to help your business meet its duty of care obligations, while providing business travelers with the confidence they need to make business travel safer, more productive, and enjoyable.
From traveler tracking tools to SMS risk notifications and pre-trip risk assessments, we can tailor a travel risk management solution to meet your specific business objectives and traveler needs.
Take a tour of CTM's risk management tools
Traveler Safety Made Simple
CTM Risk Hub provides your teams with all the travel insights they need when preparing to travel and during their trip, to support maximum safety, efficiency, and traveler confidence.
Quickly understand emerging travel risks and disruptions across the globe and in every region your travelers are located, covering conflict, crime, political, and environmental factors alongside health insights.
CTM Risk Hub lets you search for upcoming travel plans to see which travelers may be impacted by emerging travel risks and disruption, helping you proactively mitigate risk.
Need to locate someone? Simply search their name to find their location, view their itinerary and learn the status of their travel itinerary, such as ‘delayed’, ‘in-flight’ or ‘landed’.
Simplify duty of care with CTM Risk Hub
Powerful Risk Notifications at Your Fingertips
Relevant, detailed risk alerts and travel disruption notifications sent directly to your travelers and those who need to know.
Safety & Security
The most immediate and high-risk alerts, distributed with detailed information on quickly changing scenarios such as armed conflict, terrorism and similar threats that require urgent attention by HR and Risk teams.
Environment
Hurricanes, earthquakes, and everything in-between are covered by our environmental alerts. We provide analysis on local government responses and advice to travelers in the event they cannot immediately evacuate to safety.
Transportation
Airline pilot strikes, technical failures with airport software, and even public transport disruption can all impact your travelers. We even send alerts to individual travelers when their flight is delayed or cancelled.
Find out how CTM Risk Hub can simplify travel risk management and duty of care.
What is travel risk management?
Travel risk management is the process of identifying, assessing, monitoring and mitigating risks that may affect employees during business travel. An effective program combines pre-trip risk assessment, traveler tracking, real-time risk intelligence, alerts and emergency response processes to help organizations protect their people and meet their duty of care responsibilities.
What is duty of care in business travel?
Duty of care in business travel refers to an organization’s responsibility to take reasonable steps to protect the health, safety and well-being of employees traveling for work. This includes knowing where travelers are, monitoring potential risks, communicating relevant information and having processes in place to support employees during an incident or disruption.
What should a corporate travel risk management program include?
A corporate travel risk management program should include pre-trip risk assessment, traveler tracking, real-time risk intelligence, travel alerts, destination information and processes for responding to emergencies and disruptions. Organizations should also establish clear policies and workflows based on their travelers, destinations and risk tolerance.
How does traveler tracking support duty of care?
Traveler tracking provides organizations with visibility into where employees are traveling based on their itineraries. When an incident or disruption occurs, travel managers can identify potentially affected travelers, understand their trip status and communicate with those who may need assistance
What should companies look for in travel risk management software?
Companies should look for real-time risk intelligence, accurate traveler tracking, itinerary integration, pre-trip risk assessment, targeted traveler alerts, destination and entry information, configurable workflows and tools that support rapid response during disruptions. Integration with existing travel booking and traveler communication systems is also important for creating a connected risk management program.
How do companies track where their business travelers are?
Through their travel program’s itinerary details. When a trip is booked inside the program, the itinerary places the traveler in a location for a period, and those itineraries can be viewed together on a map or searched by location. The significant limitation is that a trip booked outside the program does not appear, which is why off-program booking is a safety issue before it is a spend issue.
Learn more about CTM's risk management tools...

Travel risk assessment best practices
Find out what it takes to build effective risk management processes that are fit for purpose in the modern world.
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Corporate traveler well-being
Balancing program compliance and savings with traveler wellbeing doesn't have to be a trade off.
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