Event Travel Management (ETM) has been recognised as the Best Business Events Travel Agency in Australia at the industry’s top awards on Saturday night.
It is the fourth time in five years the Australian Federation of Travel Agents (AFTA), the peak industry body, has recognised the specialist division of Corporate Travel Management (CTM).
ETM General Manager Tracey Edwards said the honour followed CTM’s extensive investment in delivering the best outcomes for customers in the meetings, incentives, conferences and exhibition sector.
“We’re not just a travel company that does events, we are an event company with a full service offering and the ability to execute all or part of our clients’ requirements, and I am delighted our peers and industry judges have recognised our performance,” Ms Edwards said.
“We have delivered significant sales growth and improvements in market share over the past four years, which is a testament to the client focus of each member of our team.
“Because we are a specialist division of CTM, we can draw on our close relationships with suppliers to deliver a seamless experience, delivering flexible and innovative solutions for our customers.
“We are proud to have been recognised once again for our performance, but we will not rest on our laurels. We know we need to deliver our clients continued improvements, the best service in the industry and a constant return on their investment and we are passionate about achieving these goals.”
Finalists for the AFTA awards are selected by industry vote, before the winners are chosen by an industry judging panel.