COVID-19 Travel Updates

CTM’s expert travel consultants and account management teams are on hand to assist our customers 24/7 with their booking requirements via their usual contact channels. Where customers have altered or implemented new travel restrictions in light of COVID-19, CTM can advise on and implement new policy regulations across our solutions. 

We encourage our customers to closely follow their local Government’s travel and health advisory services, as travel and health advice is changing regularly and differs by region. Please refer to smartraveller.gov.au (for Australian residents) or safetravel.govt.nz (for New Zealand residents) for the latest information and advice for travelling overseas.

Australian Border Control

Effective 11.59pm (local time) 25 March 2020, a travel ban is in place for all Australians – read more here.

Australian domestic travel: For Australian domestic travel advice and restrictions – click here.

International travel to Australia: For information relating to international travel into Australia – click here.

Australian travel & entertainment: For the latest travel, meetings & events, entertainment, and social restrictions in all states and territories, use the COVID-19 Restriction Checker.

New Zealand Border Control

For up to date information regarding New Zealand Immigration border measures, click here.

Mandatory masks

Australia: For international and domestic travel, all passengers (excluding children 12 and under or those with particular exemptions) and air crew must wear masks on flights and in airports. More information

New Zealand: The use of masks or face coverings is mandatory for people travelling on passenger flights throughout New Zealand (excluding children 12 and under or those with particular exemptions). More information

Self-isolation guidelines

The Australian and New Zealand Governments have provided self-isolation guidelines:

Please see links below to airlines’ travel advice and news. CTM continues to work hand-in-hand with our clients and suppliers to deliver the most pro-active and effective outcomes for our customers and their travellers.

If you have any questions regarding travel plans or policy requirements, please contact your dedicated CTM Travel Consultant or Account Manager.

Please note, information on this page is sourced from third parties. While effort is made to ensure the accuracy and currency of this  information, CTM recommends travellers check the current travel advisories and requirements directly with the relevant governments or suppliers.