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Service

Customer Service

At CTM, service excellence is in our DNA.

We understand that our clients’ travel needs are unique and require an in-depth understanding of your travel trends and business goals to ensure success.

As such, our clients enjoy the support of a local, dedicated travel management team, led by a strategic account manager and supported by a highly experienced travel consulting team who will personally support your business and your people at every stage of their travel interaction.

Unlike many travel management companies, we also provide localised after hours emergency travel support to our clients. We do not outsource our consulting, so you can enjoy greater peace of mind knowing that friendly, local and knowledgable assistance is available to you anytime and anywhere you need it.

CTM is a multi-award winning provider of travel management services globally – we are extremely proud that our people are continually recognised as being best in class for service and account management in every corner of the globe.

Our clients enjoy the support of a local, dedicated travel management team, led by a strategic account manager and supported by a highly experienced travel consulting team

Every member of our 2000+ expertly trained employees, from senior management through to travel consultants, have been specifically selected to ensure that our operational model adds value to our clients at every level of our service offering.

Find out how Corporate Travel Management can deliver a customised travel management solution which drives savings, efficiency and safety at every step of your journey.