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CASE STUDY: Mining Evacuation

At the announcement of an escalating Yellow Alert cyclone warning off the coast of Western Australia, Corporate Travel Management (CTM) was administered to safely evacuate 550+ mining personnel.

Read on to find out how.

Overview

The evacuation needed to be completed within a limited timeframe along with negotiating sufficient evacuation transportation, including scheduled and charter flights, and emergency accommodation for displaced personnel.

Challenges

As with any natural disaster, cyclone activity occurs with minimal warning and can escalate or change course at a moment’s notice. The remote working location of many Australian mining sites also presents limitations to land and air transport services, further contributing to the challenges of an emergency evacuation.

In managing the relocation of 550+ CITIC Pacific Mining personnel, CTM was faced with the following challenges:

  1. The constantly evolving nature of the situation (uncontrollable weather patterns)
  2.  Airline capacity limitations on regional routes
  3. Limited availability of regional transportation services from site to airport (100km)
  4. The event took place over a public holiday weekend. This required CTM to engage emergency resources to facilitate the required travel arrangements.

Solutions

The core elements of CTM’s solution included:

  1. Continuous weather system tracking via the Bureau of Meteorology to ensure that all required action was pre-empted
  2. Activation of CTM’s Local Emergency Committee and assembly of a dedicated consulting team, consisting of two managers and two consultants to work throughout the public holiday
  3. Utilisation of CTM’s superior supplier relationships in diverting a scheduled Qantas flight from Paraburdoo to Karratha, enabling the evacuation of 87 additional personnel when all other airline capacity had been exhausted
  4. Post-event meeting and de-brief between CTM and CITIC Pacific Mining.
Mining Evacuation Banner - Successful evacuation of 550+ remote location personnel within 24 hours

Results

Successful evacuation of 550+ remote location personnel

Through CTM’s successful negotiations with transportation providers, including the rerouting of a scheduled Qantas flight via Paraburdoo, CTM achieved the successful evacuation of all required personnel plus emergency accommodation with 24 hours.

Testimonial

Our company recently had the huge task of reducing the number of personnel at our mine sites twice in four weeks due to Cyclones Bianca and Carlos. On both occasions we contacted CTM for assistance with minimal notice, requiring a large number of personnel to be evacuated to Perth and eastern states ports. CTM provided a dedicated consulting team to manage the process, ensuring we met our tight deadlines. CTM always goes above and beyond to meet our travel needs and they have proven that they will go one step further when we need emergency assistance. Our team can always rely on them, and they always provide fantastic service.

- Deirdre Wilcox, Travel Supervisor, Citic Pacific. -

Talk to our expert team who understand the unique travel requirements of the mining sector.

Contact CTM today.